Departmental Responsibility

Since SEASnet is supporting the staff member and their machine it is important for the department to understand that we need prior notification for any machine changes. If a machine is relocated and SEASnet is not informed prior to the move, SEASnet will not be held responsible for any problems caused by the move. Machines taken out of service will be wiped clean of all data and returned to the department for disposal.

SEASnet will request an MSR for any work that requires us to physically go to the machine; whether or not the machine is supported. SEASnet uses MSR's to track our work flow. You will be notified prior to the start of the job if SEASnet determines that a charge will be associated with your request. SEASnet will not begin work without departmental approval of any charge on a supported machine.

Student worker machines must be approved on a case-by-case basis and will be configured for student workers to have limited access. Student worker machines will not be backed up unless special arrangements have been made by the department. In addition, SEASnet must have a staff contact associated with student worker machines. Unless otherwise notified, that contact will be the department MSO.

SEASnet Help Desk, 2684 Boelter Hall (310)206-6864